• Managing Manpower in Hospitals
• Sales & Marketing
• Hospital Operations
• Academics

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• Job of Hospital managers involves planning and coordination of various departments in the hospital.
• Healthcare Managers can be found in a variety of settings within a hospital ranging from human resources to specialized clinical areas to general oversight.
• A person can be involved in the hiring, finance, accounts, etc. in the hospital according to their specialisation and area of interest.
• Healthcare managers establish policies and frameworks, manage human resources, allocate budgets and other financial resources, submit reports, and maintain and manage IT systems and databases.
• Managers of all levels need to coordinate with doctors, physicians, nurses, surgeons, health information technicians, pharmacists, and other professionals to ensure patient quality care, treatment, and rehabilitation.
• Managers have to draw up schedules and address specific needs for the entire staff with the overall focus being patient care.

Career Pros Details

• The job role of hospital manager involves people interaction as you will be connecting with a large number of people on daily basis.
• A sense of internal satisfaction will be there as you are involved in an organization where people come to regain their health.
• It allows you to do varied work such as dealing with patients, managing staff, handling finance, etc. as the main aim is to ensure smooth functioning of the hospital

Career Cons Details

• It’s a difficult job as it requires an immense amount of effort and energy throughout the day and at night also.
• As it involves handling various jobs at one particular point in time, intense work pressure comes along with it.
• The personnel management side of a hospital administrator is often the most challenging one

1. Industry Knowledge

The health care industry can be extremely competitive and receiving a master’s degree can take your career even further. The most respected master’s in health administration programs in the country are backed by The Commission on Accreditation of Healthcare Management Education (CAHME), the only organization that can officially recognize programs offering a master's in healthcare management. Employers know that job applicants with a CAHME-accredited MHA have received a quality education, honed the necessary skills, and built a network of industry contacts, all of which help them excel as hospital administrators. As one of the only CAHME-accredited online MHA programs, The University of Scranton’s online Master of Health Administration degree gives graduates a leg up on the competition when applying for jobs.

2. Leadership

Hospital administrators are the executives of the hospital. On a big-picture level, they are expected to inspire the organization to deliver the best care possible.1 Day-to-day responsibility includes overseeing staff and ushering in new policies. Leadership skills, as well as an ability to command respect, are necessary to excel in the role.

3. Critical Thinking

CAHME-accredited MHA programs arm future healthcare leaders with the analytical skills they need to determine the best course of action for their hospital. The job calls for solutions-oriented professionals who can make informed decisions by looking closely at data and predetermined goals.

4. Relationship Building

Within the course of a day, a hospital administrator might interact with doctors, the hospital’s governing board, and members of its finance team.3  Building strong relationships every step of the way and communicating effectively can rally staff behind a common cause and help keep the organization running smoothly. Establishing trust is key, as is making decisions that align with the long-term goals of the organization.

5. Ethical Judgment

Healthcare administrators must have high ethical standards.5  Many of the hospital’s decisions fall on the administrator and possessing a steadfast moral compass ensures the right ones will be made.6 The University of Scranton’s Master of Health Administration builds Jesuit values into the program to ensure graduates are ready to make ethical decisions in the field.

6. Adaptability

This is an exciting, yet challenging, time to be in the healthcare industry: Baby boomers are expected to live longer than previous generations, which will place more demand on hospitals, and the Affordable Care Act has changed the way care is provided and how it’s paid for.8 Adaptability is a key skill if hospital administrators want to keep up with the ever-shifting healthcare landscape—and they will need to. Administrators must be willing to challenge the status quo and usher inappropriate changes.

7. Quick Thinking

Doctors and staff turn to hospital administrators for both big decisions and small ones. Administrators should be comfortable making decisions on the fly, but they also need to readily take responsibility for the success and failure of these decisions.

8. Interpersonal skills–The first most important type of skills that a job may require is called “interpersonal”, an affective, emotional skill that allows working with other people. This type of skill is composed of three categories of skills, including:

• Leadership skills: The ability to inspire and motivate others, to “sell” them ideas, to negotiate and promote joint projects.
• Relationship skills: Ability to be self-conscious, to accurately assess themselves, have an understanding for others, facilitate communication, collaboration, and work with teams.
• Helping and delegating: Ability to establish and promote relations, help others to get the opportunity to grow, ability lead groups, and teach others.

9. Information management: The other main type of skill that a job may require is information management and these perceptual skills enable us to collect, organize and interpret information. And this type of skill is composed of three categories of skills, including:

• Creativity change/management: Ability to adapt to change, “dealing” with the new situation, to define strategies and solutions.
• Information gathering: The ability of understanding and awareness of organizational events, listen with an open mind and understand the sources of obtaining and information exchange.
• Information analysis: Ability to assimilate information from various sources, discovering their meaning and interpretation of specialized (technical) information for the purpose of communication and general use.

10. Analytical skills: The third main type of skills are analytical skills–the skills of knowledge/thinking that enable the use and assimilation of new information and use for planning purposes or for creating a system of planning. Also, the group of analytical skills is composed of three categories of skills, including:

• Planning: The ability to see things from a broader perspective, conceptualize, set theory, predict the future, and develop long-term plans.
• Quantitative data analysis: Ability to use analytical tools/techniques from functional disciplines (finance, marketing, operations management), statistics, and computers to analyze information.
• Technology management: Ability to use, maintain or create new technology, equipment, or processes, whether on computers, information/control systems, or sophisticated machinery, knowledge, and understanding of current technological trends.

11. Action skills: The fourth and last type of skills that the job may require is called “action skills” – skills-oriented on behavior that enables the planning, directing, and implementing actions. And this type of skill is composed of three categories of skills:

• Goal setting: Ability to identify goals and standards, distribution of personnel and resources, and evaluate performance.
• Action-taking skills: The ability to dedicate the achievement of the objectives, work in conditions of limited resources, respect deadlines, routing the others, and efficiency.
• Entrepreneurial skills: Ability to take initiative, seek and use opportunities, risks, decision making in uncertain conditions, and allow things to “happen”.

These types of skills with subgroups contained in it, creating the universe of skills that may be required for the managerial job.

The differences found between the level of importance and priority of skills offered or activities that require a certain capacity, and level of skills that currently have the managers are top-priority issues, which require additional health management education and training in order to enable health managers to perform their roles in a more competent and high-quality manner.